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FAQ

PRODUCTS

WHAT SIZE SHOULD I ORDER?

We recommend that you consult our Measurement Table here.

HOW SHOULD I CARE FOR THE PRODUCTS?
On each product page we include information regarding product washing instructions. If you have any doubts, you can contact us via email [email protected].

ORDERS

HOW CAN I PURCHASE THE PRODUCTS MARTIFORM?
The sales method varies by country. If it is not available for sale on our website, you can consult the official dealer closest to you. here. 
 
HOW TO LOCATE MY ORDER?
Once your order is confirmed, you will receive a confirmation email at the associated address.
CAN I CANCEL MY ORDER?
If you wish to cancel your order, you can do so by sending an email to [email protected]. If your order has not been shipped, we will return it. We do not provide returns on personalized items.
CAN I GET A QUANTITY DISCOUNT?
We apply discounts directly on the website at the time of purchase for orders equal to or greater than 5 units per reference. If you need any information, you can contact us via email [email protected].

SEND

WHAT ARE THE DEADLINES, METHODS AND SHIPPING COSTS?
Delivery costs, times and shipping methods may vary depending on your country. You can consult this information here.
HOW TO LOCATE MY ORDER?
Once your order is confirmed, you will receive a confirmation email to the address associated with your account. When your order is collected by the carrier you will receive an email/message with relevant information. If you have any questions, you can contact us via email [email protected].

EXCHANGES & RETURNS

IS IT POSSIBLE TO MAKE RETURNS?
To make a return, you must contact us by email, via [email protected]. Check the conditions in case of exchanges and returns here.
IS IT POSSIBLE TO RETURN A CUSTOMIZED PRODUCT?
We do not provide returns on personalized items.

BRAND REPRESENTATION

CAN I SELL YOUR PRODUCTS?
If you are a reseller and wish to become a representative of one of our brands, you can contact us via email [email protected]. Consult our official representatives here.

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PRODUCTS

  • Accessories
  • aprons
  • Pants
  • Headwear
  • Chef Jackets
  • Accessories
  • aprons
  • Pants
  • Headwear
  • Chef Jackets

CUSTOMER SUPPORT

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CONTACTS

+351 253 192 100
(call to national fixed network)

[email protected]

RUA DO PINHAL, 7 / 9
SEQUEIRA INDUSTRIAL AREA - BRAGA

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